As you start to settle in to a new environment and find your place, etiquette has a much bigger picture that the obvious of just respecting the rules of that work place culture. Ask your self:
- How does following this etiquette fit with my bigger picture.
- Why should I be concerned? And I hope your answer is long the lines of: building rapport, delivering on their WIIFM’s, positioning myself for favour and promotion, reciprocity. etc….
- Is it part of my value system?
- Someone is Always watching
Here are some do’s and don’ts:
- Dress – appropriately, see previous notes.
- Respect positions and titles. Personal respect has to be earnt and that goes both ways.
- Your humour is not everyone’s – be tasteful
- Don’t be a smart arse – it s not funny
- Whats your personal aura – the message you send
- Negative Nelly. No one likes constant negativity form you, learn to be positive.
- Gossip – NO
- Careful who you connect with – some will connect to dominate you and use you for their gain. Use wisdom
- Always use their name & title if relevant
- The hand shake – google this there’s plenty on it
- PHONES – on silent please – who is important here? And Please don’t use one of those b****y annoying ring tones that only draws attention to you. It annoys the crap out of Everyone, is rude and does nothing to build rapport
- Touch ?? That is a NO GO zone, unless you’re married. It’s far too dangerous these days and it can end careers.
- Terms of endearment. Those statements that one culture has about another that are actually a compliment, but if the other person does not know about them …. then you’re in trouble. Be careful.
- Be on time
- Be organised
- Don’t be distracted
- Don’t doodle
- Write notes
- Respect others time and work
- Don’t be a clown and make life difficult for others, you will have to do it one day
- Your reputation and trust take a long time to earn, but can destroyed in seconds. Think long term
At work functions:
- Dress appropriately
- Getting drunk is NOT cool
- Mingle with the crowd not just your group
If your are thinking of pushing the boundaries remember 2 vital rules:
- Wherever you are someone is always watching
- You are representing the company & they pay your wage
- Be relatable
- Talk about others, it’s not all about you
- Sell yourself before anything else – rapport
- Ask questions
- Talk about their challenges
- Use their name
A strategic approach to networking with confidence
- Build up your network before you need it
- Give more to get more – the law of reciprocity really does work!
- Everyone is important – you don’t know who else they know! Maybe your next boss!